Last Update: 10/09/2024

Welcome to Zilon! We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how Zilon (“we,” “our,” or “us”) collects, uses, and protects your information when you visit our website, https://zilon.co.in/ (“Site”), or make purchases from us.

1. Information We Collect

We may collect the following types of personal information from you when you use our Site or services:

  • Personal Identification Information: Name, email address, phone number, billing and shipping addresses.
  • Payment Information: Credit card or other payment details for processing purchases.
  • Browsing Information: IP address, browser type, device information, and interactions with the Site (such as pages visited).
  • Account Information: If you create an account, we will collect your login details, preferences, and purchase history.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To Process Orders: We collect your payment details and address to fulfill your orders.
  • To Improve Customer Experience: We may use your feedback and browsing data to enhance our products and services.
  • Marketing Communications: If you opt-in, we may send you promotional emails or SMS messages about new collections, offers, or events.
  • Analytics and Research: To analyze usage trends and improve our website’s performance and security.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Such as payment processors, shipping providers, and IT service providers, who assist us in delivering our services.
  • Legal Requirements: If required by law or in response to valid requests by public authorities (e.g., court orders).

4. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

5. Cookies

Our Site uses cookies to improve user experience. Cookies help us understand your browsing preferences and deliver personalized content. You can adjust your browser settings to refuse cookies, but this may limit some functionalities of our Site.

6. Your Rights

As a user of our Site, you have the following rights regarding your personal information:

  • Access and Rectification: You can access and correct the personal information we hold about you.
  • Deletion: You can request that we delete your personal information.
  • Opt-Out: You may opt out of marketing communications at any time by following the unsubscribe instructions in our emails.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing them with your personal information.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this page periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

Zilon

Address: Sy No. 37 Paiky, H.No. 114/A, Sapana Co-op Housing Society L. H. Road, Varachha Main Rd, Surat, Gujarat 395006

Mobile No.: +91 99094 54500

Email Us: info@zilon.co.in